Riley Fort

Game Producer

About

IT & EVSE Specialist / Game Producer

Location: Long Beach, California
Contact Email: rileyfort@outlook.com
LinkedIn: /in/rileyfort

Age: 30
Degree: Bachelor's in Computer Technology
Favorite Game: Jak and Daxter: The Precursor Legacy

I am a tech-driven professional who combines hands-on IT systems expertise with production and QA leadership primarily in the gaming industry. My experience spans hardware assembly, network engineering, cybersecurity, and DevOps workflows, alongside implementing structured QA processes across multiple game platforms. I’m skilled at overseeing technical operations, managing QA pipelines, and collaborating effectively across engineering and creative teams. With strong communication and organizational abilities, I’m confident I can contribute to driving projects forward and delivering quality results.

IT Experience & Skills

Computer Technician

Built multiple high-performance esports gaming PCs for the Long Beach Scholars Collective Tech Lab in collaboration with JayzTwoCents.
Assembled, repaired, and upgraded approximately 100+ computers for personal clients since 2011.
Skilled in diagnosing and resolving hardware and software issues across desktops, laptops, and mobile devices.
Hands-on experience with EV charger hardware/software troubleshooting and support.
Designed and built a custom home arcade machine running Windows 10 with BigBox as the frontend.
Proficient in meeting hardware requirements for a range of operating systems and virtual machine setups.
Experienced in PCB soldering and working with electronic components.
Knowledgeable in foundational cybersecurity practices.

Network Engineering

Set up a home media server using IIS to host Plex streaming, Git repositories, and multiplayer game lobbies.
Installed and configured wireless access points for the PALFINGER warehouse in Cerritos, CA.
Deployed a Dell PowerEdge R300 server running Ubuntu Server 14 for personal web hosting.
Enabled remote desktop capabilities across multiple systems for secure access and administration.
Comfortable working in both Linux and Windows Server environments, including Active Directory management.
Familiar with network architecture, authentication/authorization protocols, and domain controller operations.
Configured VPNs for secure remote network access.
Organized and hosted LAN parties since 2012, handling all network and server logistics.

Miscellaneous

Holder of multiple industry certifications from Microsoft, IBM, and TestOut.
Broad web development experience across front-end and back-end technologies, with work on e-commerce platforms, wikis, and static sites.
Trained in ethical hacking practices, countermeasures, and malware removal techniques.
Skilled in computer forensics and data recovery processes.
Experienced with computer forensics and data recovery.
Skilled in computer forensics and data recovery processes.
Led event coordination, hardware setup, and live stream production for CSUDH Esports Association events.

Gaming Industry Skills

Game Production

Agile, Waterfall, and Scrum Methodologies
Atlassian Cloud (Jira, Confluence, and Trello)
Risk Assessment and Management
Sprint Planning & Retrospectives
Creating and Performing Presentations
Collaboration with Cross-Functional Teams
Monitoring Project Scope
Community Management

Quality Assurance

Game/Software Testing
Bug Tracking and Reporting
Performance and Stress Testing
Team Leadership
Attention to Detail
Creating Test Cases
CI/CD and DevOps
Communication

Other

Unity
Version Control (GitHub, Perforce, Sourcetree)
Microsoft Office Suite & Teams
Google Workspace
Digital Signature Software
ClickUp Task Management Software
Cyber Security and Computer Science
Image & Video Editing (Photoshop CC, VEGAS Pro 17)

Resume

Summary

Riley Fort

Game Producer and QA Lead with a strong background in computer technology and graphic design.

Long Beach, California
rileyfort@outlook.com

Education

Bachelor of Arts in Computer Technology

California State University Dominguez Hills

August 2018 - December 2020

Associate of Science in Computer Security & Networking

Long Beach City College

August 2015 - June 2018

Professional References

Ulysses Holguin

Former Senior QA Manager at Niantic, Inc.

vgt.uholguin@gmail.com

Karla Reyes

Founder & Studio Director at Anima Interactive

karla@anima-interactive.com

Ruben Caputo

Vertical Marketing Manager for Education at ViewSonic

ruben.caputo@viewsonic.com

Relative Professional Experience

Technical Support Engineer

ICAPIA, LLC

2024 - Present

Provide Tier 1–2 support for EVSE (Electric Vehicle Supply Equipment) systems and diagnose/troubleshoot technical issues related to embedded software and hardware.
Collaborate with state and federal agencies to ensure regulatory compliance (UL, ETL, FCC, NTEP, IEC, SAE J1772).
Log and track system defects, test failures, and configuration errors in QA management systems.

Game Producer & QA Lead

Anima Interactive

2023 - Present

Manage technical pipelines, sprint boards, and task tracking using Agile methodologies and tools like ClickUp and Miro.
Document and verify technical bugs. Manage QA processes across multiple builds and environments.
Work with developers and designers to prioritize technical tasks and improve development workflow.

QA Tester

Airstrafe Interactive

2023

Identified bugs, glitches, and performance issues and documented them in detail on Jira.
Applied bug fixes and asset updates in Unity and Perforce.
Tested new game builds to ensure stability and to check for basic quality standards.
Create game builds via Jenkins automation server.

QA Tester

Niantic Labs

2023

Identified bugs, glitches, and performance issues and documented them in detail on Jira.
Tested game optimization by monitoring smartphone hardware performance via GameBench.
Communicated directly with developers to clarify bug reports or reproduction steps.
Created and performed test cases in TestRail.

Partner IT Support Manager

Telecom Consulting Group (now Telarus)

2021 - 2022

Served as a technical consultant for VoIP, data, and security services, working closely with clients' IT teams.
Managed the full deployment process of multi-site IT projects, including pre-sale architecture and post-sale support.
Provided Tier 2 troubleshooting and training for enterprise networking hardware and communication tools.

QA Tester

Konami Digital Entertainment

2016

Identified bugs, glitches, and performance issues and documented them in detail on Jira.
Tested game optimization by monitoring smartphone hardware performance via GameBench.
Communicated directly with developers to clarify bug reports or reproduction steps.
Created and performed test cases in TestRail.